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Legal

Terms of Service

Last updated: June 27, 2026

These Terms of Service ("Terms") govern your access to and use of the websites, products, and services provided by GRNDWRK, Inc. ("GRNDWRK," "we," "us," or "our"). By accessing or using our services, you agree to these Terms. If you do not agree, do not use the services.

1. The services

GRNDWRK provides AI-assisted lead response, follow-up, marketing, reporting, and related growth services for home-services and local businesses. We may add, change, or discontinue features at any time.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of the information you provide and for all activity under your account, including keeping your credentials confidential.

3. SMS and text messaging program terms

If you opt in to receive text messages from GRNDWRK, the following terms apply:

  • Program description: GRNDWRK sends account, service, appointment, support, and (with separate consent) promotional messages.
  • Consent: by opting in you agree to receive recurring automated text messages at the number you provide. Consent is not a condition of purchase.
  • Frequency: message frequency varies.
  • Rates: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Opt out: reply STOP at any time to cancel. Reply HELP for help.
  • Privacy: our handling of mobile data is described in our Privacy Policy. Mobile opt-in and consent data are not shared with third parties for marketing.

4. Acceptable use

You agree not to use the services to violate any law; to send unlawful, harassing, or unsolicited messages; to infringe the rights of others; or to interfere with the security or integrity of the services. You are responsible for obtaining all required consents from your own customers before using our messaging features to contact them.

5. Fees and billing

Paid plans are billed in advance on a recurring basis, and any one-time setup fees are billed at onboarding. Fees are non-refundable except as required by law or expressly stated. You authorize us to charge your payment method for all applicable fees.

6. Intellectual property

We and our licensors own all rights in the services, including software, content, and trademarks. We grant you a limited, non-exclusive, non-transferable right to use the services during your subscription. You retain ownership of your own data and content.

7. Third-party services

The services integrate with third-party platforms such as CRMs, ad platforms, and messaging providers. Your use of those platforms is governed by their own terms, and we are not responsible for their acts or omissions.

8. Disclaimers

The services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted or error-free, or that they will produce any particular business result.

9. Limitation of liability

To the maximum extent permitted by law, GRNDWRK will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue. Our total liability for any claim arising out of the services will not exceed the amount you paid us in the three months before the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold GRNDWRK harmless from any claims, damages, and expenses arising from your use of the services, your content, or your violation of these Terms or applicable law, including messaging and consent laws.

11. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise.

12. Changes to these Terms

We may update these Terms from time to time. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.

13. Contact us

GRNDWRK, Inc. Email: hello@thegrndwrk.co. Web: thegrndwrk.co

This page is provided for general informational purposes and is not legal advice. Please have your own legal counsel review it, and confirm the governing-law state, before you rely on it.

GRNDWRK
One operator. Your growth system. · thegrndwrk.co